BeyondTrust allows IT to support several mobile OSes as well. IT can remotely manage Windows and Linux systems in addition to macOS desktops. BeyondTrust Remote SupportĪ third Mac remote management software option is BeyondTrust's Remote Support offering. RescueAssist offers online support through its site. This fee increases by $20 per agent, per month for organizations that also wish to support mobile users. Licensing prices start at $55 per agent, per month billed annually, or $69 per agent, per month billed monthly. RescueAssist bills customers on a per agent, per month basis. These unsupported features include reverse screen sharing, annotation tools, and the remote reboot and reconnect features. IT pros should be aware, however, that certain additional RescueAssist features don't support macOS desktops. Some of its more noteworthy features include a centralized web console, file transfer capabilities, multi-monitor support and Slack integration. RescueAssist could be a good fit for all but the smallest organizations due to licensing restraints. Some of the more advanced AnyDesk for macOS features include an on-screen whiteboard, file transfer capabilities and a centralized administrative console. IT must install a plugin on any device that requires remote support. RescueAssist is a cloud-based service that allows remote management of PCs, Macs and - for an additional fee - mobile devices. RescueAssistĪ second Mac remote management software option that is worth considering is RescueAssist. Additionally, AnyDesk offers technical support through an online portal. Both editions allow admins to manage an unlimited number of endpoints and are licensed for commercial use. Therefore, Power is the best option for the enterprise if a significant number of users run macOS. The Professional and Power editions are nearly identical to one another, but the Power edition offers more concurrent sessions than the Professional edition. The Professional and Power editions are suitable for use in small and medium organizations, and cost $20.99 and $52.99 respectively. The Lite edition is best suited to personal use and costs $10 per month. AnyDesk for macOS is licensed on a subscription basis.
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